Getting started: how to register your guests
With your property set up and your SES Hospedajes credentials saved, everything is ready. From here the flow is always the same: you send the guest a link, they fill in their details and we submit the traveler report to SES Hospedajes for you.
- 1
Copy your property's registration link
In your dashboard, go to Properties and click 'Copy registration link'. Each property has its own link, and it never changes between bookings, so you can save it in a message template.
- 2
Send it to your guest before arrival
Via WhatsApp, email or your booking platform's chat, once the reservation is confirmed. Any channel works: all that matters is that the guest receives the link.
- 3
The guest fills in the form from their phone
No downloads and no account needed. They enter the details of every occupant and the dates of the stay. It takes a couple of minutes.
- 4
We submit the report to SES Hospedajes
As soon as the guest submits the form, Autoregistro sends the traveler report to SES Hospedajes automatically. There is nothing for you to do.
- 5
Check the status in your dashboard
In the Registrations section you'll see each registration with its SES Hospedajes submission status. If a submission fails due to a temporary portal error, we retry it automatically.
Two tips to stay on the safe side
- Send the link a few days before arrival: the guest registers their details calmly and you meet the SES Hospedajes reporting deadline with room to spare.
- If you work with Airbnb or Booking, schedule an automated message that sends the link after every new reservation and forget about sending it by hand.
Want to automate sending the link? See the guide to connect Airbnb and Booking
Frequently asked questions
Where do I find my registration link?
In your dashboard, under Properties: each property has a 'Copy registration link' button. The link is fixed, so you can save it in a template and reuse it for every booking.
Do I have to do anything once the guest completes the form?
No. Submission to SES Hospedajes is automatic. For peace of mind, open the Registrations section and check that the status is 'Success'.
What if the submission to SES Hospedajes fails?
Temporary portal errors are retried automatically. If a registration still ends up as 'Failed', open its detail: you'll see the reason and a button to retry the submission.
Does it work for direct bookings too, without Airbnb or Booking?
Yes. It doesn't matter where the reservation comes from: as long as the guest receives your link and fills in the form, the report is submitted to SES Hospedajes all the same.
Does the guest have to download anything or create an account?
No. They open the link in their phone or computer browser, fill in their details and that's it.
Don't have an account yet?
Online check-in and automatic submission to SES Hospedajes for €1/month per property. 3 weeks free, no card required.
Try it free